Jump start
Assistance for a dead battery, subject to a basic check and safe working conditions.
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Roadside assistance · Monterrey metro area
Roadside assistance in Monterrey when you need it most.
ServiRey provides roadside assistance in Monterrey with real human support, precise location handling and clear communication to help you solve a roadside problem and get moving again.
ServiRey · We go wherever you are!
24/7Service subject to availability
MonterreyMetro-area coverage
DigitalRoutes, service IDs and evidence
Viewing Monterrey · Sunset
2,725+Approx. services assistedEstimated figure updated daily
24/7ServiceSubject to operational availability
9Municipalities coveredMonterrey and metro area
Main services
Solutions for the most common roadside situations.
Jump starts, tire changes and emergency fuel delivery, plus additional services subject to availability.
Secure online payment
Price confirmed before payment.
For eligible light vehicles and participating municipalities, you can see the total and pay securely with Mercado Pago.
Jump start
$550 MXNFinal service price for sedan, hatchback and small crossover/SUV.
RequestTire change
$550 MXNRequires a usable spare tire and wheel-lock key/tools when applicable.
RequestFuel delivery
$650 MXNMXN $550 service + MXN $100 fuel. Gas station receipt is provided.
RequestAutomatic rate: Monterrey, Guadalupe, San Nicolás, Apodaca, Juárez and San Pedro Garza García. Santa Catarina, García, Cadereyta and Escobedo require a quote. Pickup trucks, 4x4s and large SUVs also require a custom quote.
Digital operations
Technology applied where it truly helps.
Technology supports dispatch and field operators to reduce ambiguity, improve documentation and keep service status consistent.
From location to completion, with traceability.
Internal tools coordinate services without losing context between desktop and mobile operations.
GeolocationCoordinates and routes.
ETAEstimated arrival time.
Unique service IDOperational tracking.
Digital evidencePhotos and documentation.
Quality formSurvey and signatures.
MobilityOffice/iPad operations.
Operational flow
One service, one status.
1
LocationWe receive your location and vehicle details.
2
AssignmentWe coordinate the unit, operator and ETA.
3
ServiceContact, service and evidence.
4
CompletionDocumentation and quality form when applicable.
Coverage
Monterrey and its metropolitan area.
Check each municipality or send us your location to confirm operational availability.
MonterreyUrban service and major roadways.View coverage →GuadalupeMetro-area coverage.View coverage →San NicolásService depending on location.View coverage →ApodacaUrban and industrial areas.View coverage →JuárezLocal service and road corridors.View coverage →EscobedoNorthern metro area.View coverage →San PedroSan Pedro Garza García.View coverage →Santa CatarinaCustom quote based on location and availability.View coverage →CadereytaAvailability based on distance.View coverage →
Outside these areas?
Share your location and we’ll check coverage.
Availability may vary by distance, time, available unit and access conditions.
Business partnerships
Ready to work with insurers and assistance companies.
We have a dedicated channel for vendor onboarding, coverage, processes, evidence and operational requirements.
Service-ID and status-based processes.
Digital evidence and documentation.
Adaptation to workflows agreed with each client.
Private roadside assistance
A roadside emergency should not become more complicated.
Share your location, vehicle and what happened. We’ll guide you on availability and the type of assistance needed.
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